The end for Samsung frustration
Posted by karthikjcecs on September 4, 2010
I had been talking about my purchase of Samsung jet phone and the problems that I had faced few months back. Finally the END for all the frustration. Know what, Samsung reimbursed the whole bill amount ( INR 19000 ) on 1 Sept 2010.
I directly dealt with Service manager in their head service office at Bangalore. He had promised me that he will do something but takes some time, ultimately he kept his words and arranged for the full reimbursement. Normally they would try to repair but in my case the hardware was not available it seems. If hardware not available a replacement will be given, but I think they are going to stop the model, so they gave back money.
I had purchased on Samsung Jet phone and sud suddenly it stopped working after 5 months of purchase, the reason was processor burnt internally. Had given the phone to service center 4 months back.