Samsung jet “Copy Paste” feature
Posted by karthikjcecs on December 31, 2009
In my previous entry I had mentioned few disadvantages of Samsung jet and one was related to “Copy Paste” feature. Few of my friends asked me “why the hell you need that feature, even though we have, never used!!!”. They might not used it because they would have used it as just a phone, but when we try doing other stuffs than just calling and sms, the importance of the feature will be seen. I would like to share couple of experience that happened me.
Scenario 1: Send a mail using inbuilt email Client, the content of the email is there in sent items of gmail.
There is no select block of text and delete. – Can you tell me what is the procedure to delete a block of text?? How can you ask your users to hit backspace 100-1000 times to delete a block of text? Do not you think it is ridiculous to keep pressing backspace 100 to 1000 times which takes few seconds to just delete a block of text. The same thing can be done in few milliseconds it you had a “Select and Delete” option.
I have seen this feature in a very basic handset of Nokia and sony that costs 1/4th the money I have spent for the Samsung Jet.
When it is advertised as “Smarter than Smartphone” we expect that it server at least 70-80 percent of the work that can be done on some other real smart phones. But lacking this feature is a blocker. I cannot even share across applications.
I am fighting with samsung support team to bring into the notice and somehow get this feature in next firmware upgrades, so far I have seen that they are very lazy and almost never replies to emails. Live chat guys are very smart, they just tell you “email your concern to our support team sir. email id is firstname.lastname@example.org ( internal to them, THEY NEVER TURN UP, just write mail and keep waiting !!!! )”
Any comments, suggestions are welcome